Website Disclaimer & Privacy
While reasonable efforts are made to ensure that the information (including data) on this site is accurate, Wicked Kombucha does not make any representations or give any warranties about its accuracy, reliability, completeness or suitability for any particular purpose. To the extent permissible by law, Wicked Kombucha will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information (including data) being inaccurate or incomplete in any way and for any reason.
Wicked Kombucha is in the business of selling kombucha, not personal information. However, as described in more detail below, we do collect and use some personal information to service our customers, reach potential new customers and manage our business generally.
Collection and Use of Personal Information
We may collect information about your identity, contact details and interactions with us and our products or services when you (or an organisation you work for) contact us or use our website (wickedkombucha.com.au), products or services.
Disclosure and Security of Personal Information
Information security is very important to PSMA and we store information we hold about you in our own premises and systems or in trusted third party information technology systems located within Australia with the following exceptions:
- when our website uses Google Analytics, information is transferred to data centres in the United States and other overseas locations as described above; and
- when you communicate with us through social media (such as Facebook or Instagram) the social media provider and its partners may collect and hold your personal information overseas. Please see the privacy policies on the websites of each social media service for more information about how they handle personal information.
- Our security measures to protect information about you include:
Making a Privacy Complaint
If you are concerned about our handling of your privacy, you have the right to make a complaint. You can do so by contacting us using one of the methods set out in the ‘Contact Us’ section below.
We will acknowledge receipt of your complaint and provide you with the name and contact details of our investigating employee. We will review your complaint and try to resolve it as soon as possible. If it will take more than two weeks to resolve your complaint, we will keep you regularly updated on our progress.
If you are not satisfied with the way we handle your complaint, please contact us again to let us know why you are not satisfied so that we can try to better address your concerns. You can also contact the Office of the Australian Information Commissioner by calling them at 1300 363 992, online at www.oaic.gov.au or by writing to the Office of the Australian Information Commissioner, GPO Box 5218 Sydney NSW 2001.